Secretariat Offices & Inquiries
The IEA Secretariat operates dedicated offices for licensing, oversight, international liaison, and general inquiries. All formal correspondence is handled in writing and acknowledged within defined response windows.
Contact by Function
Licensing & Authorization Secretariat
Inquiries regarding operator authorization applications, standards conformance documentation, license status, renewal obligations, and audit scheduling.
All formal licensing correspondence must be submitted in writing. Acknowledge receipt within 10 working days.
Oversight & Dispute Resolution Office
Formal dispute submissions, compliance review requests, incident notification, sanction inquiries, and adjudication panel coordination.
Formal dispute submissions must include the completed Dispute Notice form (IEA-DN-001). Available via Secretariat request.
International Liaison Office
State party accession inquiries, observer status applications, technical harmonization agreement negotiations, and intergovernmental coordination.
Accession and observer inquiries from sovereign states should be directed through official diplomatic channels where applicable.
General Secretariat
General framework inquiries, publications requests, media relations, and inquiries that do not fall within a specific secretariat function.
Response target for general inquiries is 15 working days. Complex matters may require longer handling time.
Common Inquiries
How do I apply for an IEA operator authorization?
Applications for Class I, II, and III operator authorizations are submitted to the Licensing & Authorization Secretariat. Refer to IEA-LG-001 for detailed application procedures and documentation requirements.
How does a state accede to the IEA Framework?
State accession inquiries should be directed to the International Liaison Office. The accession process involves submission of a formal instrument of accession and designation of a national liaison to the Secretariat.
How do I file a formal dispute with the IEA?
Formal disputes are submitted to the Oversight & Dispute Resolution Office using form IEA-DN-001. The Secretariat will confirm standing and subject matter jurisdiction within 15 working days of receipt.
Where can I access IEA framework documents and standards?
All founding documents, framework papers, standards notices, and licensing guidance documents are available on the Publications page of this site.
Are IEA standards legally binding in national jurisdictions?
IEA standards apply to operators authorized under the IEA Framework. Their binding status in national jurisdictions is governed by state party accession and applicable national legislation. Harmonization agreements establish equivalency or compatibility with national regulatory frameworks.
Before contacting the Secretariat, review the Publications page for framework documents and licensing guidance that may address your inquiry.
Publications